Preferred Customer Rewards

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Spend more, save more. Our Preferred Customer Rewards program is designed to reward customers who consistently purchase 5A Fabrication chimney caps and shrouds with tiered discounts on future orders.

Rolling 12 months Annual Spend:

• Tier 1 – Bronze: $15,000–$19,999 → 10% off 
• Tier 2 – Silver: $20,000–$29,999 → 15% off 
• Tier 3 – Gold: $30,000+ → 20% off 

• Purchases are tracked by customer account (company name / billing account).
• Your tier is calculated based on total qualifying purchases in the last 12 months.
• Once you hit a tier, your discount applies to future qualifying orders.
• Discounts apply automatically once your account is updated/confirmed.

Qualifying purchases include:

• Standard and custom chimney caps and shrouds 
• Related fabricated components sold by 5A Fabrication (as eligible/approved by 5A Fabrication)

Non-qualifying / exclusions (discounts do not apply):

• Shipping/freight, local delivery charges, taxes, rush fees
• Warranty replacements / no-charge remakes
• Single flashing (any single flashing purchase)
• ANY add-on items, including but not limited to:
  • Air intake termination
  • Radiation shield
  • Paint grip
  • Any other accessories, add-ons, or supplemental components

• Discounts apply to eligible product line items only (qualifying chimney caps and shrouds / eligible fabricated components).
• Discounts are not applied to excluded items listed above, even if the account is in a rewards tier.
• Discounts apply to product pricing only (not freight/tax/rush).
• Not combinable with other promos, one-time quotes, or special project pricing unless approved in writing.
• Discount applies at time of invoicing and may require the account to be in good standing (no past-due balances).

• Tiers are reviewed bi-weekly.
• Tier status remains active as long as the customer maintains the spend level within the rolling 12 months.
• If spend drops below a tier threshold, the account moves to the appropriate tier on the next review cycle.

• Returns and credits reduce qualifying spend.
• If an order is credited, the related rewards/discount eligibility may be adjusted.

5A Fabrication reserves the right to:

• Modify tiers/discounts without notice.
• Correct account tracking errors.
• Suspend participation for misuse or non-payment.
• End the program at any time.